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Petty Crusades
Dec. 4th, 2008 08:07 pmjust read an article on consumerist overbranding...would you use a free cellphone if you had to listen to three ads before you made any calls?
...i'm thinkin' "it's *free*..."
So I just got a customer service email back from Target. I had emailed them last week, asking about an online-only teapot that I wanted to get for my mum. One of the similar pots of that brand had customer reviews that said it wasn't stove-safe, so I emailed Target asking about that specific model. What did I get? An email back with a phone number to call the original distributing company that sells them to Target.
This is one of the petty annoyances that makes my blood boil slightly. Isn't it the job of the Target customer service department to call that stupid number, talk to that company, *then* email me? Fuck them!
((I still want to buy the teapot. it's pretty)).
In other mundane-annoyance news, I can't get through to the Nordic Track Customer Service people by phone, even though I've tried every lunch break and after-school since Monday. BAD CUSTOMER SERVICE, stupid phone menus that route you in circles (and I'm pretty patient; I've "turboed" my way through many a menu...dealt with Cablevision and RU, for f's sake!) I just want to take a clawhammer to the back wheel of the elliptical to tear it apart myself at this point and have lost hope of ever contacting a human being who will fix it for free (warranty) sometime this century.
So, here's my question...How far have YOU gone on a petty crusade? These annoyance-causers deserve to be taught a lesson, right? Of course I'm writing to Target corporate, telling them how assbackwards their customer service is. Of course I'm writing to Nordic Track. Of *course* I turn my highbeams on to reciprocate and BLAST the asshole who doesn't extinguish theirs as they pass, bread-and-butter, on the other side. No, it won't solve anything. No, it doesn't make me feel any better, and it just wastes my time. But I will still undertake petty crusades, in between larger ones.
...i'm thinkin' "it's *free*..."
So I just got a customer service email back from Target. I had emailed them last week, asking about an online-only teapot that I wanted to get for my mum. One of the similar pots of that brand had customer reviews that said it wasn't stove-safe, so I emailed Target asking about that specific model. What did I get? An email back with a phone number to call the original distributing company that sells them to Target.
This is one of the petty annoyances that makes my blood boil slightly. Isn't it the job of the Target customer service department to call that stupid number, talk to that company, *then* email me? Fuck them!
((I still want to buy the teapot. it's pretty)).
In other mundane-annoyance news, I can't get through to the Nordic Track Customer Service people by phone, even though I've tried every lunch break and after-school since Monday. BAD CUSTOMER SERVICE, stupid phone menus that route you in circles (and I'm pretty patient; I've "turboed" my way through many a menu...dealt with Cablevision and RU, for f's sake!) I just want to take a clawhammer to the back wheel of the elliptical to tear it apart myself at this point and have lost hope of ever contacting a human being who will fix it for free (warranty) sometime this century.
So, here's my question...How far have YOU gone on a petty crusade? These annoyance-causers deserve to be taught a lesson, right? Of course I'm writing to Target corporate, telling them how assbackwards their customer service is. Of course I'm writing to Nordic Track. Of *course* I turn my highbeams on to reciprocate and BLAST the asshole who doesn't extinguish theirs as they pass, bread-and-butter, on the other side. No, it won't solve anything. No, it doesn't make me feel any better, and it just wastes my time. But I will still undertake petty crusades, in between larger ones.
